Make Life Simpler For Your Customer to Drive Loyalty
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Description: | Today’s customers are smarter, pickier and more demanding of customer service. After a poor service experience, 71% of customers end their relationship with you, and 61% go to a competitor. Ouch! In this webinar you will learn: How customer service impacts your bottom line. Why you should care about customer effort. Three steps to target and reduce effort from your customer's experience. Can't attend the webinar? Register anyway and we'll send you the recording. |
Date: | Wednesday, August 19, 2015 |
Time: | 2:00pm-2:40pm UTC |
Duration: | 40 minutes |
Access: | Public |
Category: | Webinar*, Business*, Computers*, IT*, Technology* |
Created by: | Public Access |
Updated: | Thursday, August 6, 2015 5:48pm UTC |
: | Free |
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: | veronica@talkdesk.com |
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Comments: | None |