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Description: Today’s customers are smarter, pickier and more demanding of customer service. After a poor service experience, 71% of customers end their relationship with you, and 61% go to a competitor. Ouch!

In this webinar you will learn:

How customer service impacts your bottom line.

Why you should care about customer effort.

Three steps to target and reduce effort from your customer's experience.

Can't attend the webinar? Register anyway and we'll send you the recording.


Date: Wednesday, August 19, 2015
Time: 2:00pm-2:40pm UTC
Duration: 40 minutes
Access: Public
Category: Webinar*, Business*, Computers*, IT*, Technology*
Created by: Public Access
Updated: Thursday, August 6, 2015 5:48pm UTC
Cost ($): Free
Call In Number:
Contact Email: veronica@talkdesk.com
Contact Person:
Contact Phone:
Comments: None



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